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I recently had a garage door tune up with a tech named Jason V. and as a first time customer with DGD I am impressed with his knowledge and professionalism. He explained the whole process in such detail that as a home owner I will use DGD for all my garage door needs. He didn't try to up sell anything that I didn't need. He answered all my questions about a belt driven door opener upgrade I want to do in the near future.
May 11/12, 2018
Called DGD late Friday night after door would not open and left message with answering service (very polite). Received return call at exactly 7:00 a.m. on Saturday morning. Set appointment time and Justin arrived at agreed upon time frame. Justin quickly assessed problem (broken spring) and quickly began repair after reviewing various repair packages. He completed rebuild work within the one hour minimum labor time efficiently...no wasted time. Justin was exactly what you expect of service/repair people but don't often get. He was polite, friendly, reliable, knowledgeable, efficient, conscientious...and any other positive adjective you can think of. Very thankful he was the person who responded. Will definitely recommend highly. Thanks again Justin!
Called one day and set an appointment for the next day. Luis arrived on time and quickly did the work. They also took my internet coupon for 10% off of repair work. What a great and professional company. Thanks for a job well done.
I recently had a 12x12 panel door with a genie operator, an 8x8 roll up installed. Alison who is a door specialist did everything she could to handle any problems that came up. She knows her products an always returns phone calls for any problems. I would also like to thank Erik and Mickey who without their input this install would never have happened. There were problems due to construction of the building and they made it work. I had used this company before an Erik had been the installer and he did a excellent job that time. And that is why I used them for this job.
Yesterday Chris installed our beautiful brand-new Williamsburg, double-garage door -- along with new TRIM, SLEEVES, MOTOR, Belt DrivenTrack and well EVERYTHING!! It is so quiet, I have to look to ensure it is opening or closing :-)! I accidentally kinked the center of the old garage door years ago and decided it wasn't worth risking another hurricane season! Chris installed all by himself, was done within 3.5 hrs. was very courteous and a true professional! DGD beat the competitor by over $200 - DGD is an absolutely outstanding company! Thanks Chris, Allison & everyone at DGD - you are all wonderful!!
Man...I wish all of my repair needs were met so well. I was visiting friends in Venice, I'm in Phoenix, and their garage door needed repair ASAP, as they were leaving the next day on a trip. I read some of the reviews on your site and thought you must be PAYING those people to say such great things!!! I called, got a great person on the phone that was able to set up a same day appt. AJ showed up, earlier than scheduled, had needed parts on the truck and got right to work. I've been in construction for over 50 yrs and I know how garage doors work. AJ was efficient, thorough AND great to work with! A genuinely nice person! Your company has an excellent person representing you! Thanks again for "saving the day"!!!! AND at a very reasonable price! Give that big bear a hug!
PS when's my check coming?
My experience was wonderful!! The door was fixed in a timely manner and the repair man was polite and professional!! Would definitely use them again!
Awesome service experience. Reliable. Timely. Efficient. No-upselling! Thank you Trey!
Called and they came out within days. Derek installed a keypad and suggested changing springs before they break. Both installations went smooth and he was prompt and courteous. I would highly recommend the company and Derek
Derek was personable, knowledgeable and fixed our garage remotes here in The Villages, FL.
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