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Discount Garage Doors is a 5-star rated garage door service company. We offer garage door installations and repairs 7 days a week. Or service is second to non, but don’t take our word for it. Therefore, see what our customers have to say about our award winning service!
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Our service with DGD Garage Door Repair was very satisfactory. The appointment for service was given for very next day and the technician was punctual, had good knowledge of his work.
The customer service was great and price very reasonable. I will use this company for future repair and maintenance.
I must preface this review with a disclosure. I am a 3rd generation engineer and any major purchase undergoes a lengthy analysis from internet searches to a component level assessment and finally telephone or face-to-face interviews with sales personnel. I created a matrix with material thickness (door skin/hardwares) insulation R factors, coatings types, warrantees and prices. The intangibles of years in business and the personal element was also noted.
I know this sounds like a lot of work. Heck a garage door is a garage door isn’t it? Sure but a dollar is a dollar too and I a paid quite a few of them to become educated and worked hard for each one of them I made. Being an engineer you are provided the skills set to compile value added aspects of critical components, evaluate strengths and weaknesses and assess risks and the overall reliability of any electromechanical system. After this week long assessments (I’m retired so I have nothing better to do but play golf and piddle around the house) there was a significant edge with using a DGD product.
Don’t let the name fool you. The door skin and hinge materials are thicker thus more robust. Although the DGD warranty may not be as robust, however, if the unit is designed not to fail it doesn’t carry much weight in my humble opinion.
From the beginning to the end Alison and Tavis fielded question after question providing drawings and answers to plethora of questions. DGD was most importantly continually updating me on the status of project and was able to pull a permit fast and for less than I could.
The installation went flawlessly as Julius worked around my garage full of work-in-process projects, boxes of saved material, stacks of fishing gear and golf clubs. He was polite and tolerated my barrage of questions pertaining to the failures I’d encountered try to fix the old door and about the installation currently in process. Regretfully I did purchased the bearing upgrades for my new door because that probably means I won’t be seeing any of the professional courteous staff of Discount Garage Door ever again...
What great people I had the pleasure of meeting today. The woman on the phone who I believe name was Lara or something close to that was so pleasant on the phone it was a joy talking to her.. Trey however was about the most well mannered, neatly dressed, professional service person to come to my home. You should use him to show all your techs how to present themselves to your customers. Your lucky to have him.
We are really happy with the service we received on our garage door installation. Julius the technician was knowledgeable, highly professional and answered all of our questions satisfactorily. It was noted that he paid attention to safety matters, and worked efficiently. We are pleased and so was the inspector. We so appreciate the military discount!
Super Service is exactly why I continue to call DGD! Every repair man has been excellent, professional and courteous. Very honest fair quotes and stand behind work. David was a pleasure to work with today and was in and out did another great job fixing our garage door. Thanks DGD and to your amazing crew! Darla Johnson/Lutz
Recently purchased a garage door from Trey and was very pleased with his knowledge, suggestions, and sales ability. He answered all of our questions and was very informative on the type of door we were purchasing. I would highly recommend him to other people for any garage door purchases they may need!!
Our installer was Brandon and he was the best!! We were very happy with his work and he took his time to explain things and made sure we fully understood how the door worked with our new opener. He also answered all of our questions and was very personable. I would not hesitate to recommend either one of these guys in the future!!
What a pleasant experience dealing with DGD and Trey, the technician! Trey installed a belt drive opener for us. He arrived on time and knew every detail and aspect of his
product line. I mean A to Z in thoroughness and answered ALL my questions and concerns with comfort and ease. The install was professionally done, neat and efficient. I would recommend DGD and Trey with no hesitation.
Randy came out today and replaced the springs on our 17 year-old door (one was broken), plus the center and end bearings. When he finished the door could be raised with one hand, with the motor disconnected, it was so perfectly adjusted. He also lubricated all the moving parts and explained how and when I should do follow-up preventive maintenance to extend the life of the door mechanism..
Thanks for the great service!
The initial call to set up the appointment was handled very professionally. Our technician Aaron called shortly after, advising that he was able to come sooner then expected, he was courteous, attentive, and professional. Aaron explained what needed to be done, and what to look for in the future. The repair was done very quickly as Aaron had all the parts on his truck. This was a fantastic experience!
Hi, Julius was on time, very courteous with a good sinse of humor. He was very efficient and organized. He did an excellent job and the door looks and works great.Thanks so much.
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