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This past Friday, we had a new garage door installed. From the beginning with the quote they provided, to the scheduling, to the final installation.....everyone was so pleasant and helpful. We did not chose DGD because they were a low bid. We got 5 other bids and theirs was somewhere in between. But it was the person, Jason, who came out and discussed the job and explained all the details and answered all our questions. He knew what he was talking about. My wife made the installation arrangements with Christy, and was very impressed with her responsiveness, and so helpful in the few phone calls it took to set this up. And then the installation was performed by Tim....on a very hot (read: afternoon: sun beating in to the garage) Friday afternoon! But he knew what he was doing and maintained a very pleasant demeanor throughout the entire installation. Very, very nice! We could not be more pleased with the entire experience! Thank you ALL! Would most definitely recommend this company!
We called this morning for service and Trey was at our house within a few hours. His service was awesome and our garage door is back in service. Thank you thank you!
Pao, an installer for DGD Sarasota, gave us an estimate on what it would cost to install "Hurricane Reinforcement". It was a fantastic price and he could install it right away so of course we had him do it. FAST and COURTEOUS, "The Best of the Best". Great job Pao.
Pao did an excellent job 🙂 He diagnosed and fixed our garage door quickly and accurately. He reviewed options and costs with me thoroughly. He was very professional and courteous. I highly recommend Pao at Discount Garage Doors 🙂
Could not be happier, got a response within minuets when I scheduled my service call. technician was on the job on time, explained everything, fixed everything and was seemed genuinely happy to be able to solve and fix my door. DGD is my door company forever and I will recommend the to anyone who will listen.
Tyler and his partner were exceptional! So professional, pleasant, informative, and just really nice guys! They did the install in record time.
We had our door repaired today by Aleck. He was very efficient, smart and respectful and kept me informed with everything he was doing. He had us up and running in no time. I really appreciated the rapid response to our dilemma. Thank you very much.
What a great company, I have been doing business with this company for over two years and nothing negative about them. Justin has service my doors for the past two years and is very professional and knows everything about his job. You will not be disappointed with this company and Justin is the man to ask for....
I have to start off by saying that while i frequently read reviews, I rarely write them. I would like to say thank you to all of the staff at D.G.D. that recently installed my doors, specifically Erick S. who came out for a service call on my three car garage. Not only did he address the issue at hand, he went out of his way to ensure that all three doors were working properly with no chance of the same issue happening again. Erick was polite, courteous, and was cheerful even when working well after 5pm. Thank you again to the office staff who worked diligently around my schedule, the install crew who did a timely job despite having to return to the shop for missing delivery items, and Erick S. who did an outstanding job on a service call that could have easily been fixed in a third of the time that he spent making sure all of my doors operated properly.
Robert installed our door on Friday. We were astounded at this hard working young man who knew exactly what he was doing. His customer service was exceptional as he explained everything during the progress and he programmed the controls as well. We felt very forturnate to be having DGD doing our replacement after 20 yrs. DGD is well represented by Robert and his professionalism. Thank you DGD!
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