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Called in for a whole door replacement. DGD sent someone out to give a quote on the new door. Justin G. introduced himself and got to work. While he was measuring and getting specs for the new door Justin answered any question I had and also took the time to show me and explain the particular part I had in question. Justin showed me any problem areas I might have and what they would do to fix the issue during the install. Hands down great experience all around! I’ll be requesting Justin for any other repairs or issues I may have down the road! Thanks again!
Called DGD to see about noise coming from Garage Door Motor, plus possibility of replacing whole assembly due to age, being noisy and some damage to door. WELL, a wonderful Tech. named Tyler arrived explained difference between AC & DC motors (we have older which explains why so loud), pointed out how our currently damaged door may not hold up to next hurricane, and a ton of other good information. Impressed we agreed on a price for complete replacement -- which included a discount via the coupon from website. THE BEST PART was, we needed to cancel the contract (due to unforeseen circumstances) and since I was still within the 3 business day window received my deposit back and a promise that the same price would be honored when ready to have the door installed at a more convenient time. I THINK DGD IS OUTSTANDING! THIS IS THE ONE & ONLY GARAGE DOOR COMPANY TO CALL!!
Justin G. handled our garage door repair professionally and competently. He explained the repair process very thoroughly for me to fully understand. I believe he is a very valuable employee and I will recommend him and his work to others. Thank you for your quick response.
Just wanted to drop you a line and let you know that Aaron is the best! We had a really strange issue with remotes functioning or not. Aaron knew exactly how to test and recommend a solution. Aaron was kind, courteous, and professional. We will definitely call DGD if we have any other issues with our garage doors.
Spring broke the afternoon prior to Thanksgiving. Called at three and had a repairman at the house by 7:00 PM. Had the spring on the truck, replaced in half an hour and 10 year warranty...great price and very professional.
Justin Garafola did an excellent job today returning my garage door to a functional state. We are new residents and didn't have a new garage door in our budget. But Justin repaired the door enough to buy us some time. He also gave us a quote for a new door which we will use in the future. He was professional, polite, and understanding to our needs. Give this man a raise! He is definitely an asset to your company.
On 11/14/17 we noticed that our garage door was opening on it's own and staying open which was a real security issue for us. We called DGD to find out what we could do and the very knowledgeable lady that took our call arranged for a tech to come out in just a few hours. Justin Garafalo, Master Tech arrived right on time and was quickly able to identify our issue. Due to the age of our old garage door opener, obtaining parts and repairing was not an option so we had Justin install a new opener. He did a wonderful job! He is extremely knowledgeable and showed us how to operate our new system. He is very polite and professional and cleaned up after he was done. We are very pleased with our new door opener and will certainly use this company again when we are ready to replace our garage door. Hopefully, we will be lucky enough to get Justin again!!
Justin Garofalo replaced my broken garage door springs and replaced worn bearings in the spinner shaft. He was very courteous and finished the job within 45 minutes. The repair price was very reasonable and Justin accepted my 10% off coupon from this website which saved me an additional $48.00! This is the second time I have used DGD doors and will use them again if a repair is needed. Thanks Justin and DGD! ---- Jeter Cornelius,
My service technician Justin Garofalo was on time and he is very courteous and friendly. He knows his job and he educated me what things should be done to keep my garage door in good shape and give me better service. I would recommend him to any one who needs their garage service.
Thank you Justin
Derick did an excellent job in a short amount of time. I can't tell you how satisfied I am with him and DGD. When my neighbors and friends need any kind of garage door install or repair I can tell them who to call.
Again, THANK YOU Derick. As far as I am concerned, you are the best!
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