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Justin came out within 2 hours of our call to help free up a jammed garage door. He was knowledgeable and professional, and addressed the issue within 15 minutes. We will definitely contact DGD again for any garage door service.
We recently had a new garage door installed by DGD. I placed a service call shortly after to inquire about one of the features (to manually raise the door in the event of a power outage as the cord had fallen from the door). The technician that came, Derrick, was also the one that helped on our original estimate. He called before arriving and was extremely thorough and professional. He even fine tuned some of the installation by adding light to the motor without our even inquiring about it. He went out of his way to be courteous and helpful, and I really appreciated that service! We would recommend this company to our friends and family.
Our technician was Justin and he was very thorough, polite, and professional happy with his work.
Justin diagnosed our problem and went out of his way to remedy the situation.. He was extremely knowledgeable and offered excellent recommendations for upkeep. Thank you.
We will request Justin's return whenever we need service on our garage door.
Totally satisfied with DGD and Erik the technician for the great job they did when my garage door main torsion spring snapped. Erik came out that same afternoon and did an excellent job of replacing the spring and other small parts that were wearing out from the 17 years the garage door has been in operation.
The garage door is operating better and quieter than its first initial use 8 years ago. Every employer needs employees like technician Matt. He was very polite and professional at his craft. That alone is worth doing business again with DGD, and also recommending to friends and family. ThankYou
Just Selke-- Very professional and did a great job!
I am so happy I called Discount Garage Doors Inc. I called and in one day a gentleman by the name of Matt Cantin came right on time as scheduled. He is a very experienced and knowledgeable serviceman. He answered every question I had and wasted no time in completing the job. I am so pleased with the job done. My garage door is so quiet now, even better that when everything was new.
Allen is very professional & knows his job well. He checked every thing & found problems I was not aware of. Great job Allen...
My compliments to Aaron my DGD Service Technician, he come out to repair my garage door. As a first time homeowner I have no idea what kind of repairs it needs. Aaron explained everything so well and made it easy to underatand, showed me all of the options, and provided outstanding customer service. I will be using this company for any repairs I ever need and would recommend DGD to everyone. Thank you Aaron for all of your help and great service.