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Tavis was our technician. He listened to the door opening and knew right away what the trouble was. The repair was quick. He was friendly, polite and obviously had a lot of experience. Glad I called DGD.
My tenants informed me the garage door opener did not work.
One call to DGD got them out to provide an estimate within 2 days.
Justin J ("JJ") was punctual, professional, diagnosed the issue in short order, and fixed the problem immediately.
Thank you, DGD !
On July 13, 2017 I called to have service performed on my garage door. I was provided prompt and courteous customer service from the staff that answered my call - coordinating a technician to my house the same day. I was given a call back by the staff to re-confirm the arrival of my technician Tavis and then he called to let me know he was a few minutes out from my residence. He arrived ON-TIME and gave me estimates for the repair(s). He also answered my concerns regarding upgrades to my door (i.e. remote control and screen door additions. He was quite knowledgeable and friendly - never pressuring or utilizing heavy handed sales tactics. It was like talking to a family member or BFF. He performed his work with expeditious efficiency and cleanliness. Not what I expected. When he was totalling up the charges - I was further amazed that he automatically applied the applicable discounts with explanations. Something you don't see in today's business world. I would have Tavis out to my residence again & again if I could as he is the consummate professional. I would recommend DGD (Discount Garage Doors, Inc. over any other firm - Yes, they live up to being local and FRIENDLY!
I had a door emergency and received help right away. The operator understood the situation and got a tech out as soon as possible. Allen came and did an outstanding job with a very difficult situation. He took his time, was very friendly, and knew exactly how to fix the door and many other issues. He was determined to fix it right the first time. I really appreciate his time and hard work! I would use this company again and highly recommend Allen. He is an true asset to this company and was very understanding. Thank you!
Justin G. gave us a very satisfactory review of our garage door opener and all the other parts. He was very thorough and knowledgeable, answering all of our questions in a very understandable manner. He gave us all of the information we needed to make a decision on what services we will use from DGD. Justin was very professional and courteous.
Had door, operator, hardware completely replaced. Jeff was the technician. He did a great job, made sure everything fit tightly, cleaned work area, made sure door was spotless, answered all my questions. Appreciate his patience as my wife was constantly checking up on his progress. I did not get any other quotes so I do not know how competitive the price I paid was. I did receive a 10% discount for being on Angie's List.. I would recommend DGDoors if asked would highly recommend using DG and having Jeff be the tech.
Erik was our tech and did an awesome job! Professional and fast! I definitely recommend him to anyone in need of garage door repair!
Could not be happier with Matt's performance. Came in and diagnosed problem , and solved it quickly. A credit to your company for such an excellent employee. Thanks again.
Justin came to fix a problem with my garage. He was friendly, knew what he was doing and gave suggestions as to what I should do soon and gave estimates.
Micky installed two 12'x8' garage doors in my new garage. He did a great job with the installations and very knowledgeable about his craft. He was very methodical and very organized. I would recommend DGD to anyone as long as all their technicians are like Micky.
Again great job Mickey
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