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I would like to compliment DGD for their fast service, arriving as they said they would, having all the parts in th truck for repairs to both my golf cart door and two car garage door, and DEREK , the service technician was exceptional in his efficiency and experience
Pao was my technician and he was AWESOME! Explained every step and what to expect. Arrived on time and called when he was 10 minutes away, Very efficient and even cleaned up after himself.
10 year guarantee is another plus about this company.
Today i was in need of a repair. The technician was Justin he was on time and professional. He took the time to explain what was needed and even pointed out potential issues that i may have in the future. I ended up purchasing a new garage door opener. Once it was installed he took the time to make sure i knew how to operate everything before his departure. His politeness and professionalism was very much appreciated by this coustomer. This technician is an asset to this company.
DGD technician Aleck arrived in a timely manner. He is very polite and friendly. He explained everything and after reviewing the problems he offered all the options and recommendations. We were very happy with his service and would recommend all future customers to ask for him.
Pao arrived to trouble shoot the issue with our double garage door. Thought it was a springs issue, but it was "strain" on the opener itself from several problems. We were explained our options and decided to go with a complete door rebuild and new opener. Pao worked diligently and with complete knowledge of the situation. We were impressed with his tenacity to get the job done. Thanks to Discount Garage Doors for having such an employee. He earns your business 5 gold stars in our rating!.
Thanks for sending Allen Terry to repair my garage door. He was personal, courteous, and explained every aspect needed.. It was a pleasure doing business with Discount Garage.
Our garage door broke on Sat. And Justin put a new one in for us.. He wa knowledgeable,, friendly , courteous and did it very efficiently. Thank you DGD.
Pao was our technician. He was very friendly and professional. We will certainly have him back to do any additional needed repairs.
DGD Lakeland sent Matt to evaluate my 18 year old garage door opener. He immediately found the areas of concern, told me the good things about my system and what needed to be addressed. He gave me the price, which was very reasonable, to get everything under control. He changed out the parts right then and was done in about an hour. 10 year warranty. Very pleasant, professional, and answered all my questions. I have already given DGD and Matt's info to a bunch of folks including my daughter who is making arrangements for her own garage door. Perfect, superior, superb service! Thanks Matt and DGD!
Thank you for sending Allen Terry to service my garage door. I had another five-star company out who told me that I needed a new motor. As soon as Allen step out of his truck he told me it was only a bad gear & sprocket, which he replaced in under an hour. I am a senior along with being a widow on a fixed income. Allen saved me over $700.00 by being honest, Allen was very friendly and efficient. Would highly recommend this company to send honest people to represent DGD.
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